return and refund policy

visibilityreturn and refund policy

Thank you for shopping with [MAD PERFUME]. We appreciate your business and want to ensure your satisfaction with our products/services.

Returns

If you are not entirely satisfied with your purchase, we're here to help. You have [number of days] days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must provide the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

If you need to exchange an item for a different one, please contact us within [number of days] days of receiving your order.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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If you have any questions on how to return your item to us, contact us at 972524033442

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